Wednesday, April 24th 2024
Frank has been absolutely wonderful. He has helped plan numerous cruises for us. He has helped plan our anniversary cruise to Italy. He made great suggestions for the hotel stay. It was beautiful. He also helped plan my mom's 80th birthday. It took a lot of patience because I was planning it with my 3 siblings, he was getting so many opinions, and plus staying in our budget. Frank is just fantastic! 
Frank has been absolutely wonderful. He has helped plan numerous cruises for us. He has helped plan our anniversary cruise to Italy. He made great suggestions for the hotel stay. It was beautiful. He also helped plan my mom's 80th birthday. It took a lot… 
Tuesday, December 12th 2023
Best time ever
Monday, August 7th 2023
I was a very nervous travel neophyte. Handing over the planning of our family Australian adventure to Frank was the best move we made. Every detail was arranged perfectly to fit our requirements. All documents chronologically organized made day planning simple. We were very impressed when a small hiccup occurred with one accommodation and Frank monitored the problem, rectifying the issue. I was a very nervous travel neophyte. Handing over the planning of our family Australian adventure to Frank was the best move we made. Every detail was arranged perfectly to fit our requirements. All documents chronologically organized made day planning… –Susan S.
Tuesday, May 30th 2023
Frank was very knowledgeable, organized, and helpful. Our trip went very smoothly and we even ventured off the beaten path to the little town in the mountains where my family is from. I would 100% recommend Frank to a friend and use him again!
Thursday, March 16th 2023
Yes Frank Adorno has always been a great travel agent for us. We highly recommend him
Tuesday, March 14th 2023
Working with Frank made planning & booking of our trip super simple. He was ALWAYS available to answer any questions we had and kept us updated at all times. I would HIGHLY RECOMMEND Frank to anyone looking to book a vacation.
Friday, January 13th 2023
Amazing trip! Great location choices as well. Walking distance from everything which was beyond helpful with not having to grab as many taxis. Such a great trip
Tuesday, November 29th 2022
Frank, Thank you for your recommendation of sending us to Dreams Las Mareas Costa Rica and putting the trip together. The resort was absolutely beautiful. The infinity pools, the palm trees in the main pool, The Restaurants, the Swim out Room in our "Preferred Club" area overlooking the Pacific Ocean!!! The kids loved the Pools, The Mocktails and that they found the Monkeys at the back of the properties to hand feed them M&M's Overall: Exceeded expectations. Very easy to get in and out, Transportation was waiting and efficient at the Airports. AA flights were great. Dream Las Mareas was organized with Check in and out as a Preferred Club, our VIP Concierge (Luis) Made all the On properties reservations for the Dinners and Spa appointment and all that went as planed. Tell your next group that is going to Costa Rica this place is a must. You did a great job!! Frank, Thank you for your recommendation of sending us to Dreams Las Mareas Costa Rica and putting the trip together. The resort was absolutely beautiful. The infinity pools, the palm trees in the main pool, The Restaurants, the Swim out Room in our…
Tuesday, November 29th 2022
Frank, Thank you for your recommendation of sending us to Dreams Las Mareas Costa Rica and putting the trip together. The resort was absolutely beautiful. The infinity pools, the palm trees in the main pool, The restaurants the Swim out Room in our "Preferred Club" area overlooking the Pacific Ocean!!! The kids loved the Pools, The Mocktails and that they found the Monkeys at the back of the properties to hand feed them M&M's Overall: Exceeded expectations. Very easy to get in and out, Transportation was waiting and efficient at the Airports. AA flights were great. Dream Las Mareas was organized with Check in and out as a Preferred Club VIP Concierge (Luis)Made all the On properties reservations for the Dinners and Spa appointment and all that went as planed. Tell your next group that is going to Costa Rica this place is a must. You did a great job!! Frank, Thank you for your recommendation of sending us to Dreams Las Mareas Costa Rica and putting the trip together. The resort was absolutely beautiful. The infinity pools, the palm trees in the main pool, The restaurants the Swim out Room in our…
Monday, November 28th 2022
Frank hooked us up with a trip to the Dominican. It was easy and flawless. He even caught my husband’s passport woukd not be valid to return to the states. Saved us a ton of Havoc!
Tuesday, November 15th 2022
This trip went very smoothly. Frank advised us of a last minute change. He communicated on a regular basis and was a pleasure to deal with.
Monday, August 1st 2022
Frank was instrumental to booking our family in the exact right class for our Alaskan cruise, as well as our excursions. He was really a huge help to us.
Thursday, June 30th 2022
My husband and I wanted to take our whole family to Hawaii to celebrate our 50th wedding anniversary. We are not experienced travelers and didn't know where to start. Our daughter-in-law suggested Frank so we contacted him. What a wonderful service he has! Finding a hotel within our price range, on the beach, with 4 separate condos that were close together; arranging our flights from 3 different cities so we all arrived the same day; helping with tours, suggestions. I had many questions about details, and he was very patient with me and answered all my questions. He made it so easy for us! My husband and I wanted to take our whole family to Hawaii to celebrate our 50th wedding anniversary. We are not experienced travelers and didn't know where to start. Our daughter-in-law suggested Frank so we contacted him. What a wonderful service he…
Saturday, October 23rd 2021
Thank goodness for Frank Adorno. He is there when I need him and provides answers and solutions to whatever occurs. I will continue to use him and recommend him to my friends and family!!
Thursday, June 10th 2021
Love Viking cruises and the service from Cruise Planners
Thursday, July 25th 2019
My wife and I traveled to Rome and also cruised on Royal Caribbean. Our agent Frank Adorno handled everything and made our trip a breeze.
–John P.
Thursday, February 28th 2019
Frank Adorno went the extra mile for us due to the fact I have no printer and am limited on computer. He prepared docs and all the requirements I needed to know and do. I was so pleased having him take care of ALL details. They were perfect, what a great person and professional agent. I will refer him to friends and relatives , my daughter is now his client taking a criuise out of Boston, Frank thank you for the best cruise of our life and going the extra mile . and for ALWAYS responding to my calls immediately. Best travel agent I have had in the 50 years of travel! Frank Adorno went the extra mile for us due to the fact I have no printer and am limited on computer. He prepared docs and all the requirements I needed to know and do. I was so pleased having him take care of ALL details. They were perfect, what a… –Charlotte S.
Thursday, February 28th 2019
Frank Adorno went the extra mile for us due to the fact I have no printer and limited on computer. He prepared doc s. And all the requirements I needed. Too know and do. I was so pleased having him take care of. ALL details were perfect what a great person and professional agent. I will refer him to friends and relatives , my daughter is now his client taking a criuise out of Boston, Frank thank you for the best cruise of our life and going the extra mile . and for ALWAYS responding to my calls immediately. Best travel agent I have had in the 50 years of travel! Frank Adorno went the extra mile for us due to the fact I have no printer and limited on computer. He prepared doc s. And all the requirements I needed. Too know and do. I was so pleased having him take care of. ALL details were perfect what a… –Charlotte S.
Monday, October 22nd 2018
We worked with Frank to help plan our first trip to Italy. We gave him an idea of what we wanted and he suggested a couple options that were exactly what we were looking for. He was very thorough in planning the trip and took care of all the details. He answered all of our questions and checked in with us frequently throughout the process. Our trip went smoothly and we had a wonderful time. Frank was so friendly and easy to work with - we will definitely call on him to plan our next trip! We worked with Frank to help plan our first trip to Italy. We gave him an idea of what we wanted and he suggested a couple options that were exactly what we were looking for. He was very thorough in planning the trip and took care of all the details. … –Mary D.
Friday, August 10th 2018
Frank was absolutely unbelievable! My husband & I decided, pretty much last minute, we wanted to visit family in Italy and then from there take a cruise. We basically gave Frank two months to plan. We knew going in, due to where our family lives, there would be air transportation issues, coming & going. He seemed to manage it all with ease. He spent a lot of time with us going through the excursions for the cruise. He explained which ones he thought would be beneficial, which were a waste of time...and money. Even though I kept changing my mind & asking a 100 questions, he was very patient.
About 1-1/2 weeks prior to us leaving, Frank sent us our packet of all of our information. He had all of our excursions labeled. Everything was organized & dated! It was awesome!! Including the Luggage tags printed, & folded just right for the ship!
After the visit with family, we flew to Venice to start the next leg of our adventure. Booked one night in a beautiful hotel over looking the canal, took a tour in the morning, and set up the taxi to the cruise ship.
We were gone a total of 3 weeks. There was a lot that went into this trip. Getting us to my husband's family was the most important, wonderful thing to happen for us... and Frank made our Zia & Zio ( aunt & uncle) very very happy. Lots of tears of joy. Frank was absolutely unbelievable! My husband & I decided, pretty much last minute, we wanted to visit family in Italy and then from there take a cruise. We basically gave Frank two months to plan. We knew going in, due to where our family lives, there… –Dena G.
Tuesday, July 10th 2018
Frank did a great job. His attnetion to detail leading up to our trip was fantastic as he helped uncover issues we, as casual travelers, would not have caught. We had one issue ( not Frank's fault) while we were on our trip and when we reached out to him on a Saturday evening he stopped what he was doing and made some calls to help us out. Frank provided some great insight before our trip to help us make some great decisions on excursions.
I would strongly recommend Frank before booking any sort of trip! Frank did a great job. His attnetion to detail leading up to our trip was fantastic as he helped uncover issues we, as casual travelers, would not have caught. We had one issue ( not Frank's fault) while we were on our trip and when we reached out to him… –Justin K.
Thursday, May 17th 2018
We travel extensively and require a travel agent who is on the ball. We have used Frank for several years now and he has never let us down. His attention to details and his ability to find us the best deals are what keeps us coming back. He goes to great lengths to answer all our questions. Gone are our days of winging it. We want someone to take care of the details so we can just enjoy and have a worry free vacation. Frank does that. We travel extensively and require a travel agent who is on the ball. We have used Frank for several years now and he has never let us down. His attention to details and his ability to find us the best deals are what keeps us coming back. He goes to great… –Darlene T.
Thursday, May 10th 2018
I have wanted to go to Costa Rica for 40 years! Finally I had an opportunity to do so. Frank helped my Son and his wife with thier trip and they were very pleased.
Frank got me everything I wanted and more from flying First Class to the excursions I have only dreamed about.
I can be a little "high maintenance" and Frank was always kind.
Thanks Frank for making my dream come true! I have wanted to go to Costa Rica for 40 years! Finally I had an opportunity to do so. Frank helped my Son and his wife with thier trip and they were very pleased.
Frank got me everything I wanted and more from flying First Class to the excursions I… –Barb S.
Tuesday, May 1st 2018
I Just took a trip on the riverboat the Viking Skadi through the Netherlands and Belgium. The weather was great and the Dutch flowers were all blooming, so that was a huge plus. We could lie in bed or on our deck and watch the countryside go by. We had great tours that were well managed with guides who spoke great English. The service was impeccable and the food was delicious. Every day we'd come back to the ship better educated from our non strenuous tours. There were talks in the lounge every evening explaining the next day's excursions and giving us a background on our destination. If there is one thing I would improve on the boat it would be the dinner service. There was one 7:00 seating but we didn't usually get fed until about 8:00. Dinner took a whole 2 hours. The waiters were stretched very thin. I think if they had 2 dinner seatings- one early and one late- the people who are early eaters would be happier and the waiters would be able to serve better. I Just took a trip on the riverboat the Viking Skadi through the Netherlands and Belgium. The weather was great and the Dutch flowers were all blooming, so that was a huge plus. We could lie in bed or on our deck and watch the countryside go by. We had… –Lea H.
Tuesday, October 3rd 2017
Hi Frank!
Thank you SO much for the onboard credit!!! It was such an amazing surprise, and we used it very wisely towards a drink package! :)
The cruise itself was absolutely phenomenal. From the fresh and extensive food options, the MyTime Dining where we made a reservation to eat at whatever time we wanted every night but were still able to get the same waitstaff every night, to the bartenders who remembered my annoying/complex drink order :), the multiple live music options going on constantly... to the amazing spots we visited!
Corfu was nice little beaches, in Kotor we climbed to the top of San Giovanni Castle which was absolutely incredible!, in Mykonos we rented an ATV and explored the island and beaches, in Athens we loved the Acropolis but really loved climbing to the top of Mount Lycabettus (a recommendation from the Athenian cab driver) for the panoramic view of the city, and our favorite port was Kefalonia where we went to Myrtos Beach (which has been ranked top 10 in the world). Myrtos Beach is one of the most incredible places I've ever been to!
Thank you again for everything and we look forward to booking with you again in the future!!!
Julie & Dan Hi Frank!
Thank you SO much for the onboard credit!!! It was such an amazing surprise, and we used it very wisely towards a drink package! :)
The cruise itself was absolutely phenomenal. From the fresh and extensive food options, the MyTime Dining… –Julie A.
Sunday, July 17th 2016
(My vacation) was amazing!!! I'll gladly recommend Frank, I felt like a Queen! Frank's attention to detail and expertise cannot be matched. I've been recommending Frank Adorno to all my clients and family!!!!
–Romana A.
Thursday, July 14th 2016
Frank Adorno, is the best in planning and the best in follow-ups. The cruise went without a hitch.
–Phyllis M.
Tuesday, July 5th 2016
Frank provided my family with all aspects of the cruise and assisted with shore excursion booking as well
–John P.
Saturday, July 2nd 2016
Frank is awesome! Frank was great to work with! He asked all the right questions to ensure or vacation was perfect. I highly recommend him.
–Francesca K.
Tuesday, June 14th 2016
Frank is an amazing travel agent! Frank definitely found his calling in life. Frank is friendly, kind, patient, knowledgeable. Frank reaches out to his clients to make sure everything is ok. Frank is a genuine person. Frank took care of everything from A-Z. The trip was amazing. Don't hesitate to contact Cruise Planners to book your next vacation. You will not be sorry. The service is amazing. Frank handled every from A-Z, he left no stone unturned. Frank is genuine, friendly, sincere, thoughtful, kind. He made sure we had everything we needed to make out trip fabulous which, included his service and vast knowledge. Frank is an amazing travel agent! Frank definitely found his calling in life. Frank is friendly, kind, patient, knowledgeable. Frank reaches out to his clients to make sure everything is ok. Frank is a genuine person. Frank took care of everything from… –Maria O.
Thursday, April 7th 2016
Frank was awesome. One of the best I have ever worked with. He was always on top on things and communication to was second to none. I will always use Frank for our vacations.
–Michael H.
Tuesday, October 20th 2015
Can always count on Frank Adorno to take care of our vacation needs
–Shirley J.
Wednesday, September 30th 2015
provided complete trip coverage with no problems. Made the trip very enjoyable and left no questions unanswered.
–Marla A.
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